In keeping with Ecowallart goal of ensuring user satisfaction, this Return and Refund policy, together with the terms of use, set forth at procedures and policies in accepting product returns, once a Product has been delivered to a user after purchase from our Platform. Any return of Products by the users shall be governed by and subject to the terms and conditions set forth under this Return and Refund Policy as:
Ecowallart will willingly accept returns due to manufacturing defects as long as a request to return is received by us within 2 days of receipt of item(s) and are returned to us in original packaging, unused and in resalable condition.
To initiate return, one need to inform us within 48 hours of the order received, to inform us please write to us at
Users are required to peruse and understand the terms of this Return and Refund Policy.
If a user does not consent to the terms contained in this Return and Refund Policy, Users are advised not to accept the Terms of Use and may forthwith leave and stop using the Platform. The terms contained in this Return and Refund Policy shall be accepted without modification and user agrees to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms.
We will reinstate the reimbursements for returns without undue delay, and not later than:
  1. 30 days from the day we receive any goods supplied
  2. (If earlier) 30 days after the day you provide evidence that you have returned the goods
  3.  If there were no goods supplied, 30 days after the day on which we are informed about your decision to cancel this contract.
We will reinstate the reimbursement using the same means of payment as users used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.